Whenever the need arises to make a protest, we ask that you follow the process outlined below, this will help us in resolving your complaint in the most efficient manner possible in order to regain your confidence.
We aim to resolve most matters within the shortest time possible. However, some complaints are more complex and may take longer to resolve. If this is the case, we will keep you informed of our progress.
Our account managers, supervisors or Compliance team will be able to resolve your protest. If despite our best efforts, you believe your protest has not been reasonably dealt with, you may wish to contact an external dispute resolution scheme.
Complete the open account initial form then you will receive an email with credentials to access the client portal where you can activate your trading account in minutes!
We provide our clients with a wide range of payment options to fund their accounts including Debit/Credit Card and Bank Transfer .
Your account is now open and active as you will receive an email with your credentials and links to download the MT5 platform that suites your trading needs were you can start trading instantly!