We are required to maintain certain personal data about individuals for the purposes of satisfying our operational and legal obligations (to open an account, transact business effectively and to safeguard your assets and your privacy). We recognize the importance of correct and lawful treatment of personal data as it helps to maintain confidence in our organization and to ensure efficient and successful outcomes when using this data.
We collect your personal data to provide you with our services as specified in all our documents regulating our business relationship with We only use personal information as appropriate to provide you with a high quality of service and security. For example, we may use the information collected from you to verify your identity and contact information and to establish the business relationship with you. We may also use this information to establish and set up your trading account, issue an account number and a secure password, maintain your account activity, and contact you with account information. We also use your personal data to process and execute your trading orders. We also may use your personal data in order to receive or send payments to you / from you. In this case, we may share your personal data with external payment provider, which you use to process the payment to us / from us, for example: your bank, corresponding banking institution, payment services provider. All this information helps us improve our services and inform you about new products, services or promotions that may be of interest to you.
All personal data is:
We may collect and process the following data about you:
The personal data that we collect from our customers, process and control to provide our services, include:
Considering our obligations under respective AML regulations we also collect, process and keep the documents, which the customer provides to us to verify the information specified above. This include: passport, driving license and other ID copies, utility bills or other documents confirming the address of the customer, bank or other financial institutions statements, documents confirming source of funds and/or source of wealth etc.
We also collect the information about current, past and prospective clients and customers, website visitors, etc. with whom we have dealings. This information may include information required to communicate with you, including your name, mailing address, telephone number, email address and your location information.
We may also ask you for information when you report a problem with our website. If you contact us, we may keep a record of that correspondence. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
You have choices about the data we collect. When you are asked to provide personal data, you may decline. Subject to the provisions of this policy specified below, you are also entitled to have us (HouseFx) erase your personal data, cease further dissemination of the data and potentially have third parties halt processing of the data. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. However, if you choose not to provide data that is necessary to provide a service or feature or to withdraw the data that is still relevant to original purposes of processing, you may not be able to use that service or feature.
The data we collect depends on the context of your interactions with HouseFx, the choices you make, including your privacy settings, and the service and features you use. HouseFx shall comply with the regulations applicable to the financial services providers, including AML regulations. As a result, we need to collect, process and keep your personal data to meet the applicable legislation requirements. Your refusal to provide us with the personal data in some cases may lead to freezing of your accounts with us and the funds held on such accounts. Under certain circumstances, we shall also report your activity and respective personal data to authorities.
Personal data may consist of data kept on paper, computer or other electronic media
As a data subject which provides its personal data to us you are entitled to:
You should also pay an attention that being a financial services provider we shall keep a part of your personal data to comply with regulatory recommendations, Money Laundering Regulations 2007 and other applicable legislation. Your request to erase your personal data would not affect such part of the personal data.
Occasions may arise where we or one of our other clients have some form of interest in business being transacted for you. If this happens or we come aware that our interests or those of one of our other clients conflicts with your interests, we will write to you and obtain your consent before we carry out your instructions, and detail the steps we will take to ensure fair treatment.
When we make personal recommendations to specific investments, we are required to take reasonable steps to ensure that the recommendation is suitable for the client’s needs and circumstances.
Employees must never permit their personal interest to conflict with, or to appear to conflict with, the interests of the Firm. When faced with a situation involving a potential conflict of interest, ask yourself whether public disclosure of the matter could embarrass HouseFx” or you, or would lead an outside observer to believe a conflict of interest, including those in which you may have been placed inadvertently due to either business or personal relationship with customers, suppliers, business associates, or competitors of HouseFx,
Where we identify that an actual or potential conflict of interest exists we will notify you in writing of that fact to enable you to make an informed decision about whether or not you wish to proceed.
HouseFx will keep and maintain a record of circumstances in which a conflict of interest may, arise, or has arisen, as a result of the activities carried out by the Firm.
To ensure that HouseFx manages conflicts of interest effectively, the Chief Executive Officer will have overall responsibility to enabling that the Firm identifies and manages any conflicts of interest appropriately, effectively, and in line the with HouseFx Rules and regulations
All our employees are made aware of this policy to highlight and emphasize the importance of identifying and managing conflicts of interest.
Complete the open account initial form then you will receive an email with credentials to access the client portal where you can activate your trading account in minutes!
We provide our clients with a wide range of payment options to fund their accounts including Debit/Credit Card and Bank Transfer .
Your account is now open and active as you will receive an email with your credentials and links to download the MT5 platform that suites your trading needs were you can start trading instantly!